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Why Your Client Experience Should Benefit You Too is written in purple text on a tan background with an image of Fran from The Passions Collective sitting on a couch and smiling

The Podcast

Why Your Client Experience Should Benefit YOU Too (Not Just Your Clients)

This week, I had the pleasure of sitting down with Fran Rescigno, the founder of The Passions Collective, for an honest and inspiring conversation about client experience—what it is, why it matters, and how we can build systems that support not just our clients, but ourselves too. Fran is a Client Experience Architect who helps […]

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Automation

Use Zapier to Supercharge Your Business

LISTEN TO THE EPISODE >Download a Transcript of This Episode< In the fast-paced world of modern business, efficiency is the name of the game. Today, we’re diving headfirst into the world of automation and productivity with a focus on a game-changing tool: Zapier. So, what exactly is Zapier, and why should you care? Let’s get […]

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Getting Started with a CRM is written in white text on a pink background with a photo of Christi to the side

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CRM Setup: How to Get Started

Listen Below Today’s episode is all about diving headfirst into the world of CRMs – yes, those three little letters that might’ve caused you a few sleepless nights. Customer Relationship Management software. Sounds fancy, right? But don’t worry, I’m here to take the confusion out of the equation and make sure you’re ready to ride […]

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